Who we serve

We provide advisory and training services to Governments, Corporations, Nonprofit and Academic institutions working in the health sector. Our expertise is in:

Governments & Policymakers

Governments and Policymakers are at the core of health system reform and major stakeholders for HSR. HSR services, whether advisory or training cover areas such as:

Strategic and Tactical Health System Planning and Reform
Leadership and Health System Management
New Public management in Healthcare
National Policymaking: Insurance, Pharmaceuticals, etc.
Financing Health Systems
Provider Payments and Negotiations in Healthcare
Health System Organization and Delivery of Care
Public and Environmental Health
Public Private Partnerships
Social marketing

Governments and policymakers are major drivers of the reform process and therefore are key stakeholders for HSR. Our clients have included Ministries of Health, Finance and Economic development; Parliaments, and Presidential Administrations. HSR considers any stakeholder in healthcare as part of the health system and any effort to strengthen healthcare as part of the reform process. Accordingly our mission and services are not restricted to legislative or executive reform processes but encompass other system strengthening actions including public health programming and quality improvement of healthcare delivery. To HSR, supporting the right reforms and the public administrations implementing them is a profession stemming from passion and compassion towards suffering patients and the general population.

We provide governments and policymakers with a range of services including: health systems analysis, identifying opportunities for improvement of quality and delivery, setting short and long term system development plans, supporting legislative and executive branches in reform passage, advising public administration on reform management and implementation, leading successful social marketing campaigns, and measuring outcomes against reform objectives. HSR projects include health policymaking and regulation processes, strategic planning and development of health systems, effective public management and leadership in healthcare, healthcare financing and insurance, organization of the healthcare system, provider payment for hospitals and physicians, national pharmaceutical policy formulation, boosting innovation and investment in healthcare, development of human resources in healthcare, public-private partnerships, environmental health and regulation, behavior change and social marketing.

Private Sector Companies

HSR works with private sector insurances, hospitals, and pharmaceutical companies. HSR services include consulting and training on:

Evidence based analysis including health technology assessment, budget impact modeling, and risk and revenue analysis (mote Carlo and Crystal ball simulations)
Pricing, Reimbursement and Access to medicines and medical devices (diagnostics and treatment)
Global launch strategies and successful market penetration
Public private partnerships in healthcare
Corporate Social Responsibility: strategy and implementation in line with core business activities
Promoting investment in R&D and increasing global access to innovation
Leadership in healthcare

Many HSR experts bring a lifelong career in pharma, medical devices, hospital and insurance companies including Fortune 500 companies, biotechs and startups in healthcare. HSR expertise includes:

pharmaceutical and medical devices: global market launch and access, government/payer relations, product reimbursement and local R&D or manufacturing. Services also include global strategic pricing, product reimbursement and patient access to medicines/devices
strategic business development: raising funds, partnering and localization plans
evidence based decision making in healthcare including health technology assessment, budget impact modeling, risk and revenue analysis
hospital management and improving healthcare delivery
corporate social responsibility (CSR strategic portfolio design, project development and implementation)
boosting investment in R&D and access to innovation in healthcare.

HSR serves as a catalyst between governments and private businesses to facilitate productive market regulations, strategic partnership design and increased access to innovative medicines and medical devices (diagnostics and treatments). HSR provides its clients with unique competitive advantage by combining evidence based tactics with strategic payer relations.

Non Profit Organizations

HSR and its sister organization SSR provide strategic and technical support for international institutions and local nonprofit organizations which share the noble goal of promoting public health. HSR fosters social impact through:

Capacity-building and training of trainers
Social and integrated campaigns
Partnerships with public and private sectors
Improved efficacy and streamlined operations

HSR and its sister company SSR (Support Systems Reform) provide support to nonprofit organizations seeking to increase their impact and sustainability. We work with local nongovernmental organizations and multinational institutions seeking to solve society’s most pressing challenges. Our clients in the non-profit sector work across the health spectrum whether providing healthcare delivery, raising public health awareness, building local capacity, or targeting the social and environmental determinants of health. HSR provides quantitative and strategic analysis to direct programmatic areas, resource streams, monitoring and evaluation. We focus on strengthening internal organizational and financial structure and sustainability. Our clients range from large donor-based institutions to small organizations working in low-resource settings.

Healthcare Education Management

HSR and its sister organization ESR work with universities and other education institutions to provide training for current and future healthcare leaders.

HSR services includes curriculum development, training, human resource development, management and support in building and delivering degree programs and courses in health policy, health system management and public health.

HSR's expertise is housed in leading institutions in healthcare education including Harvard University, London School of Hygiene and Tropical Medicine, The University of Chicago, Johns Hopkins University, London School of Economics, and many other institutions.

HSR works with universities and other educational institutions to develop, launch, and manage departments of health policy, health systems management and public health. Our services include budgeting and management, programming and curriculum development, recruitment and training of trainers.

HSR experts provide teaching and training in health policy, health sytsem management, public health and in related topics such as leadership and negotiation in healthcare. We design and deliver executive and customized courses for a range of target audiences in partnership with our sister company ESR.

A sample of provided courses: Introduction to Health System Management, Introduction to and current issues in Public Health, Introduction to Health Policy analysis and health system reform, Comparative healthcare systems, Health Economics and insurance, Health Financing and Provider Payment, Resource allocation and cost-effectiveness analysis, Leadership in Healthcare, Negotiation in Healthcare, Pharmaceutical Business and Policy, Human resource development and management, Process and operations management, Healthcare quality management, Disaster management and planning in healthcare, Project Management, Planning and Budgeting in healthcare, New Business Development, Healthcare Strategy and Futures Planning, Advanced Health Economics, Methods in Cost-effectiveness Comparative Effectiveness Research, From Health Policy to Clinical Practice, Health Care and Health Reform, Pharmaceutical business and policy, Aging and Health Policy, Introduction to the Health Services System, Public Private Partnership and Corporate Responsibility in healthcare, Introduction and topics in Global Health, Topics in Global Health, Developing Health: Transitions in Global Health & Development, Health Services Research Methods.

Terms & Conditions

Health Systems Reform provides this web site, its subdomains and mobile versions (the “Web Site”) according to the following terms and conditions (“Terms of Use”). By accessing this Web Site, you agree to the following Terms of Use. If you do not agree to abide by these or any future Terms of Use, do not use or access this Web Site.

Proprietary Rights; Limited License
Unless otherwise indicated, this Web Site and its contents, including but not limited to all text, HTML code, CGI scripts, graphics, button images, and the site design and “look and feel” (the Web Site Content”) are the property of Health Systems Reform and are protected pursuant to U.K. and foreign copyright and trademark laws. This Web Site and the Web Site Content may not be modified, copied, distributed, republished, downloaded, uploaded or commercially exploited in any manner without the prior written consent of Health Systems Reform, except that you are permitted to download a copy of any of the Web Site Content on a single computer for personal noncommercial use and except as otherwise expressly authorized by this Web Site, provided no copyright, trademark or other proprietary notices are removed. This license is subject to these Terms of Use and does not permit use of any data mining, robots, scraping or similar data gathering or extraction methods. This license is revocable at any time without notice and with or without cause. No intellectual property rights in or to this Web Site or the Web Site Content are transferred to you.

No Agency
The information on this Web Site is provided solely for illustrative purposes and does not create any business, contractual or employment relationship.

Disclaimer of Warranties
The web site content is provided "as is" and is without warranty of any kind. Health Systems Reform disclaims all warranties, express or implied, including without limitation, the implied warranties of title, non-infringement, merchantibility and fitness for a particular purpose, with respect to this web site and the web site content. Health Systems Reform also makes no representations or warranties as to whether the information accessible on this web sites is accurate, complete or current.

Limitation of Liability
To the fullest extent permitted by applicable laws, in no event shall Health Systems Reform be liable for any damages of any kind or character, including without limitation any compensatory, incidental, direct, indirect, special, punitive, or consequental damages, loss of use, loss of data, loss caused by virus, loss of income or profit, loss of damage to property, claims of third parties, or other losses of any kind or character, event if Health Systems Reform has been advided of the possibility of such damages or losses, arising out of or in connection with this web sites or the web site content.

We are not responsible for the conduct, whether online or offline, of any user of the web site. Under no circumstances will we be responsible for any loss, liability or damage, including personal injury or death or property damage, resulting from or arising out of anyone's use of the web site, any content submitted to the web site or transmitted to users or any interactions between or among users of the web site.

User Content
Health Systems Reform does not claim any ownership rights in any materials that you submit to the Web Site (collectively, “User Content”) You continue to retain any ownership rights that you may have in your User Content, subject to the limited license below. By submitting any User Content to the Web Site, you grant Health Systems Reform a worldwide, irrevocable, perpetual, non-exclusive, sub-licensable, transferable, royalty-free license to use, modify, publicly perform, publicly display, reproduce and distribute such User Content. You agree that (i) you own the User Content submitted by you or otherwise have the right to grant the license set forth herein, and (ii) submission of User Content on or through the Web Site does not violate the privacy rights, publicity rights, intellectual property or any other rights of any person or entity.

Any submission to this Web Site of material that is threatening, libelous, defamatory, obscene or that would constitute or encourage conduct that violates any law or infringes any intellectual property, privacy or other right of any third party, or that contains a computer virus or other destructive element or advertising, or constitutes or contains false or misleading statements is expressly prohibited. Health Systems Reform reserves the right to refuse the submission of any User Content and to remove any User Content, in whole or in part, in its sole discretion.

Health Systems Reform does not regularly review User Content submitted to this Web Site and we assume no responsibility for monitoring the Web Site for inappropriate User Content or conduct or removing any inappropriate User Content.

Third Party Web Sites
This Web Site contains links to other websites (“Third Party Web Sites”). Health Systems Reform does not regularly review material on Third Party Web Sites (“Third Party Content”) linked to this Web Site. Health Systems Reform does not necessarily endorse Third Party Content and shall have no responsibility for such Third Party Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Content does not imply our approval or endorsement. If you decide to leave the Web Site or use or install any Third Party Content, you do so at your own risk and you should be aware that these Terms of Use no longer apply. We encourage our users to be aware when they leave our Web Site and to read the terms of use and privacy statements of these Third Party Web Sites. Health Systems Reform does not accept any responsibility for any loss or damage whatsoever resulting from your use of or disclosure of information to these Third Party Web Sites.

Amendments
Health Systems Reform reserves the right to change these terms and conditions at any time by updating this posting. Use of this Web Site following any such changes constitutes acceptance of such changes.

Trademarks
The trademarks, service marks, designs and logos (“Trademarks”) displayed on this Web Site are the registered and unregistered Trademarks of Health Systems Reform and its licensors.

Governing Law
If there is any dispute between you and us about or involving the Web Site, by using the Web Site you agree that the dispute shall be governed by the laws of the State of New York without regard to its conflict of law provisions. The state and federal courts located in New York County, New York shall have exclusive jurisdiction for the resolution of any such dispute.

Miscellaneous
These Terms of Use, together with our Privacy Policy and any notices regarding the Web Site sent to you or posted on the Web Site, all of which are incorporated herein by reference, contain the entire agreement between you and us regarding your use of this Web Site. Our failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. We reserve the right, in our sole discretion, to deny, restrict, suspend, or terminate your access to all or any part of this Web Site at any time without prior notice, for any or no reason, without liability. If you have any questions, please contact our webmaster: admin@healthsystemsreform.com.

Last updated November 25, 2011

Health Systems Reform considers your privacy a high priority. This privacy statement explains what information Health Systems Reform gathers from you through this web site and how we may use it. By using the Web Site you indicate your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, do not use or access the Web Site. If you have any questions, please contact our webmaster: admin@healthsystemsreform.com.

Health Systems Reform obtains non-individualized, generic information about your visit to our Web Site, including your IP address, browser type and language, access time and referring web site through the use of certain technology. We also obtain non-individualized, generic information about your visit to our Web Site through the use of cookies. Cookies are small pieces of data which are sent by a web site to your web browser and are stored on your computer. The non-individualized, generic information about your visit to our Web Site is aggregated and used by Health Systems Reform for statistical tracking purposes. We use this information to understand general traffic patterns on our Web Site and to gauge and improve the Web Site’s effectiveness. The information is not used for individual identification and Health Systems Reform in no way relates your personal information to these traffic pattern statistics. If you are concerned about the use of cookies, you may configure your web browser to either request your specific acceptance of a cookie or disable cookies entirely. You will still be able to fully navigate our Web Site if you choose to refuse or disable cookies.

We may obtain personally identifiable information about you through our Web Site from information that you voluntarily supply. We will use this information for the purpose for which it was supplied to us. We may also combine this personally identifiable information with information obtained from technology in email and newsletters we send to you that determine whether the message in the email or newsletter has been opened and links contained within have been clicked on, to measure interest in our specific offerings and email campaigns, improve our offerings to specific target audiences and tailor our interactions with you.

We may share the personally identifiable information and aggregated information we collect from the Web Site with third parties in connection with administration of the Web Site or to make transmissions or mailings to you or in response to any legal process, such as a request by law enforcement, a court order or subpoena, or to protect the integrity of the Web Site if we believe that a user has committed unlawful or otherwise harmful acts. If all or part of Health Systems Reform is sold, merged or is otherwise transferred to another entity, the information you have provided through the Web Site may be transferred to such entity as part of that transaction.

This Web Site may be accessed and viewed and personally identifiable information we collect from the Web Site may be transferred to our affiliates and third parties located throughout the world, including in countries that do not have laws regulating the use and transfer of such information. By using this Web Site you agree to transfer and hosting of your information anywhere in the world.

No information should be submitted by any user under 18 years of age. Unless otherwise disclosed during collection, Health Systems Reform does not knowingly collect any personally identifying information about any user under 18 years of age or provide such information to any third parties or use such information for marketing or promotional purposes.

This Web Site may contain links to other sites. Please be aware that Health Systems Reform is not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave the Web Site and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Web Site.

We reserve the right to change or otherwise update this Privacy Policy at any time. Such changes or updates are effective immediately after we give notice of the change or update, which we may do so by revising the “Last Updated” date of this Privacy Policy or by otherwise posting the changes or updates on the Web Site or by email or conventional mail, and/or by other means that provides reasonable notice. Your use of the Web Site after such notice is posted means that you accept these changes or updates. You agree that Health Systems Reform shall not be liable to you for any damages that might result from any changes to the Privacy Policy.

Last updated November 25, 2011